Centro de ayuda
Guías, respuestas y soporte para ClearCut API.
Los artículos de ayuda están disponibles en inglés.
Primeros pasos
- Quick start: your first cutout in 2 minutesCreate an account, remove a background in the dashboard, then make your first API call.
- Signing in, Remember me and password resetEmail or Google sign-in, staying signed in, resetting a forgotten password and signing out everywhere.
- Workspaces, teams and rolesInvite teammates, choose their role and switch between workspaces.
Usar ClearCut
- Removing image backgroundsSupported files, output options, backgrounds, crop, shadow and limits.
- Removing video backgroundsFormats, limits, processing time, output types and credit cost for video.
- Image Studio: masks, backgrounds and assetsRefine cutouts with the mask editor, recompose on new backgrounds, use AI backgrounds and keep versions.
- Product Studio and One-to-ManyMarketplace-ready images (Amazon, Shopify, Etsy, eBay) and many variants from one product photo.
- Batches, workflows and approvalsProcess many images at once, build reusable workflows, set budgets and require human approval.
- QualityGuard: automatic quality checksWhat pass, review and fail mean, what each check measures and how to fix flagged results.
- Connecting ShopifyConnect your store, import product photos and publish approved images back.
- AI Assistant and AI helpersCreative plans, product copy, scene ideas, explanations and the docs helper: what they do and what they cost.
Desarrolladores y API
- API quick startAuthenticate with your API key and remove a background from Python, JavaScript, PHP or cURL.
- Webhooks: events and signature verificationGet notified when jobs, batches and workflows finish, and verify that requests really come from ClearCut.
- Error codes and rate limitsWhat each error code means, how rate limits work and how to retry safely.
Planes y facturación
Cuenta, privacidad y soporte
- Your data: retention, export and account deletionHow long files are kept, how to download your data and how to delete your account.
- Troubleshooting common problemsFixes for rough edges, stuck jobs, missing emails, webhooks that don't arrive and more.
- Contacting supportHow to reach us and what to include so we can help quickly.
¿No encuentras lo que necesitas?
Nuestro equipo suele responder en un día hábil.